Questions about your bill?
If you have a question about your bill, you may contact our Billing department, during regular office hours, at (910) 938-3200.
Do we have your correct information?
Please be sure to let us know if your mailing address or contact information needs updating. This is extremely important to avoid billing conflicts.
Important information about coverage of Ancillary Services and Referrals
Your provider may recommend that you have additional services based on your medical needs. Please review the statement(s) below in regards to health insurance coverage. Your healthcare insurance is a contract between you and your insurance company. You should familiarize yourself with your insurance’s covered benefits plan prior to having secondary services performed as we are unable to guarantee payment for these services.
Many health insurances have designated a “preferred provider of laboratory services”. Before completing your lab work, contact your insurance company to identify the preferred facility if there is one with your specific plan. The providers at Swetang Patel MD, PA order lab tests based on your medical needs. Unfortunately we cannot guarantee payment of these services as we are unable to identify your specific covered benefits within your insurance plan.
If payment is not received in full and there is an outstanding balance on your account, we will make several attempts to collect this debt, and if payment is still not received, it will be forwarded to our collection agency. Once a patient’s account is forwarded to collections, he/she may be discharged from the practice due to account delinquency.
Swetang Patel, MD PA contracts with many insurance carriers. We make every effort to stay up-date with current insurance requirements, however, we ask that you please call your insurance to make sure our physicians and any referrals are covered under your plan. All insurance co-payments are required at the time of service per your agreement with your insurance carrier. We request that patients present their insurance card for verification at every visit.
We refer patients to Onslow Memorial Hospital when necessary. This does not guarantee that the hospital is in your network, so be sure to call your insurance provider for verification